{"id":1149,"date":"2020-07-01T09:03:02","date_gmt":"2020-07-01T09:03:02","guid":{"rendered":"http:\/\/morethansimulators.com\/?page_id=1149"},"modified":"2026-08-18T16:12:16","modified_gmt":"2026-08-18T14:12:16","slug":"services","status":"publish","type":"page","link":"https:\/\/morethansimulators.com\/en\/services\/","title":{"rendered":"SERVICES"},"content":{"rendered":"
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\n
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Before deciding<\/h2>\n

What happens before a shopping list exists.<\/p>\n<\/div>\n

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Advice and demonstration<\/h3>\n
Try the equipment on a case of your own before deciding, at your centre or at ours.<\/div>\n
What you receive<\/span>Report on the trial and the recommended setup.<\/div>\n
No charge<\/span><\/div>\n<\/div>\n
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Needs assessment<\/h3>\n
What is taught today, to how many students, with which learning objectives and with which assessment.<\/div>\n
What you receive<\/span>Sizing report and training plan.<\/div>\n
Fixed block \u00b7 8 h<\/span><\/div>\n<\/div>\n
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Centre design and sizing<\/h3>\n
Room layout, flows, capacity, control and observation. The drawing before the shopping list.<\/div>\n
What you receive<\/span>Drawings, room layout and a phased budget.<\/div>\n
In phases<\/span><\/div>\n<\/div>\n
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Audio-video systems design<\/h3>\n
Position of cameras, microphones, control room and conduits, decided on the drawing and not afterwards.<\/div>\n
What you receive<\/span>AV design plus building and network requirements.<\/div>\n
In phases<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n
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Commissioning<\/h2>\n

From the delivery note to the first session with students. Two services, and the equipment is up and running.<\/p>\n<\/div>\n

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Installation and setup<\/h3>\n
Assembly, commissioning and functional testing of the equipment in its room \u2014 including integration with the video management system and with the centre network where applicable.<\/div>\n
What you receive<\/span>Installation record, verification checklist and configured access.<\/div>\n
Agreed hours \u00b7 technician<\/span><\/div>\n<\/div>\n
\n

Usage training for the equipment or the system<\/h3>\n
How it is switched on, operated, cleaned and maintained \u2014 a single item of equipment or the whole centre with its audio-video system. For the people who will use it every day. This is not train-the-trainer work on simulation methodology: it is training on what has been installed.<\/div>\n
What you receive<\/span>Quick guide and a recording of the session.<\/div>\n
Agreed hours \u00b7 trainer<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n
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Throughout the life of the equipment<\/h2>\n

The part almost nobody knows we do, and the one that decides whether the centre is still running in year five.<\/p>\n<\/div>\n

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Preventive maintenance<\/h3>\n
Inspection, calibration, parameter checks and software updates, so the equipment does not fail on exam day. We are the ones who tell you when it is due \u2014 you decide whether to go ahead.<\/div>\n
What you receive<\/span>Technical report, calibration certificate and record of interventions.<\/div>\n
Agreed hours \u00b7 technician<\/span><\/div>\n<\/div>\n
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Corrective maintenance<\/h3>\n
Diagnosis and repair of faults, in or out of warranty, always with original manufacturer spare parts.<\/div>\n
What you receive<\/span>Quote up front and a repair report.<\/div>\n
Agreed hours \u00b7 technician<\/span><\/div>\n<\/div>\n
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Expansion and relocation<\/h3>\n
Adding rooms or equipment, or moving the centre without losing the configuration.<\/div>\n
What you receive<\/span>Relocation and reconfiguration plan.<\/div>\n
In phases<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n
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How it is invoiced<\/h2>\n

A single unit: the hour. What changes is the profile doing the work.<\/p>\n

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Rate by profile<\/h4>\n

Technician, trainer and project specialist each have a different rate. The proposal always states which profile is involved and how many hours are estimated.<\/p>\n<\/div>\n

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Fixed amount<\/h4>\n

The hours are agreed and approved before work starts. The proposal carries a defined amount, not an open-ended rate \u2014 which is what a procurement file needs in order to be signed off.<\/p>\n<\/div>\n

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Travel<\/h4>\n

It is invoiced separately, by zone, and appears as a line of its own. It is never buried inside the hourly rate.<\/p>\n<\/div><\/div>\n<\/p><\/div>\n<\/section>\n

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Product page \u00b7 Adult patient simulator<\/div>\n
Services for this equipment<\/b> <\/p>\n
\n
Installation and setup<\/b>Technician \u00b7 at your centre<\/i> Add to my list \u2192<\/u><\/div>\n
Usage training<\/b>Trainer \u00b7 at your centre<\/i> Add to my list \u2192<\/u><\/div>\n
Preventive maintenance<\/b>We let you know when it is due<\/i> Add to my list \u2192<\/u><\/div>\n<\/p><\/div>\n

Is it going into a new centre? Start from the needs assessment \u2192<\/a><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"

Before deciding What happens before a shopping list exists. 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